We are rebranding Newfies-Dialer to become DialerAI to better reflect the aims and objectives of our voice broadcasting and predictive dialer software.
DialerAI Includes Predictive Dialer Software
DialerAI is predictive dialer software with voice broadcasting, live lead direct transfer, press-1 campaigns and a host of other features. It’s used by many organisations who want to call thousands or millions of people in a short space of time.
We are developing DialerAI to be more versatile in an outbound call centre environment. We have introduced predictive dialing software into the codebase. This was one of our most requested features.
DialerAI Interoperates with Existing Equipment
Many call centres operate with a mix of voice broadcasting, press-1 transfers and direct live lead transfers. DialerAI aims to be versatile to meet all these requirements. DialerAI works with existing call center PBX systems. It is not necessary to change your expensive call center systems to accommodate DialerAI.
Choose your own Carrier
Unusually for cloud based predictive dialer software, you are free to choose your own carrier. This gives you the ability to negotiate the best rates for you. The cost of calls is usually the largest expense when auto-dialing. The costs of DialerAI and call costs combined are usually cheaper than many leading all-in-one hosted predictive dialer providers who insist you use their termination.
We help new customers set up their systems to interoperate with their chosen carriers and call center equipment. We provide help and support along the way. You can concentrate on your business while we look after the technical side of the predictive dialer software.
Using Predictive Dialer Software is Straightforward
Setting up a campaign is simple. DialerAI is all web based, so there is no software to install on your own systems.
Start by considering the message you want to deliver to your leads and prospects. Consider what you want the call to action to be. This could be press-1 campaign to speak to an agent; answer a series of questions for market research or political polling.
When you have decided on your message and call flow, create a voice survey. Different nodes are used to offer multi-choice options, transfer to agent, accept recordings, or just play audio.
Upload your contacts via the web interface. This can be a simple list of numbers. It’s possible to include extra data to personalise the message using text to speech.
Finally, create your campaign and set the speed of calling, the number of agents available, the caller ID and other parameters.
Read more on how to create a press-1 campaign with DialerAI
Live Demo Available
Contact us for more information and a live demo at [email protected]